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Hawaiian Time

Ua kapu loa ka wai
        The water is sacred.

ABOUT US:

Surf 808 Stand Up Ride Fearless Hawaiian Surfing Apparel. Island Inspired Designed and Made in the USA.

Trademark Statement:

Surf 808 is a registered trademark with the United States Patent and Trademark Office in Washington, D.C. registration number 5436989. Surf 808 prohibits the use of any of its registered trademark and other identifying marks without express written approval. Unauthorized use of the marks is trademark infringement. Any production or sale of unauthorized products or services is a violation of the Federal Lanham Trademark Act of 1946, the Federal Trademark Act of 1984, and local State infringement and unfair competition laws, among others. Such violations are subject to liability for damages, injunctive relief, attorney's fees and other penalties, civil and criminal.

For more information regarding the use of
Surf 808 trademark for commercial use and purposes, or to report possible trademark infringement violations, email ohana@surf808.net.

Credit Card Payment Terms:

We will accept American Express, Visa, Master Card, Discover for orders in the United States, Canada and Australia and other countries that
Surf 808 only if the billing address is verifiable. If we are unable to verify billing address on the credit card, we will notify you and encourage to use to use PayPal payment system.

Online Shopping cart provided through GC Enterprises by COOLCART.

Credit card orders are processed through Elavon Systems.

Paypal Payment Terms:

Paypal payments are not automatically taken out of your paypal account. Once we receive your order, we will email you the total including freight, paypal fees and transaction.

Use Paypal option for International/Foreign orders to prevent delay of your order.  For security reasons, Surf 808 does not accept credit cards issued outside the United States if billing address is unverifiable

Once order is received, Surf 808 will email with total charges and Paypal account information where to send funds in U.S. dollars.

Fees for receiving payments from buyers outside the United States

Price per transaction: 3.9% + $0.30 USD

Fees for receiving payments from buyers in the United States

Price per transaction: 3.0% + $0.30 USD

Sales Tax:

Arizona Residents are subject to current sales tax rate of 8.10% which will be added to your total order.

Contact Us:

Garie Chavez is an Island Born and
Surf 808  is currently located in the Mainland.  Surf 808 have plans move operations to Kaua’i in the near future.

Email:      
ohana@surf808.net

Phone:     623-533-9376

Currently located in the Mainland

Shipping Terms:

USA DELIVERIES:  

Surf 808 uses USPS Priority Mail within the 50 U.S. States and U.S. territories. Shipping cost start at $7.50 for items weighing less than 16 oz. The rate increases as additional items are added to total order. APO, FPO, and U.S. territories may be slightly higher. It also includes your delivery confirmation and tracking# from www.usps.com.

If item is out of stock, you will be notified by email of back-order status. Back-order items can take up to 7-14 days before item can be shipped.

U.S. Priority Mail is generally the fastest, least expensive method of shipping items that meet their size and weight requirements. Shipping time is 2-3 days. If you need to expedite your order, we offer US Express mail service. Please email or call us prior to ordering. UPS and FedEx company accounts are also acceptable for shipment upon customer's request.

FOREIGN/ INTERNATIONAL DELIVERIES:

Surf 808 uses First Class International Mail thru USPS for all Foreign/International orders. Custom fees, duties and taxes are the responsibility of the recipient. Delivery time to foreign countries may vary depending on geographical location and carrier availability.

Shipping time for First Class International Mail is about 6-10 business days not including CUSTOMS inspection time.

If item is out of stock, you will be notified by email of back-order status. Back-order items can take up to 7-14 days before item can be shipped.

Shipping and handling charges starts at $18.00 USD for items weighing less than 16 oz.  The rate increases as additional items are added to total order.

Artwork and Design:

The apparel images, artworks and designs on this website are all originals created by Garie Chavez. They are sole property of Surf 808 and protected by copyright laws. All rights reserved.  Absolutely no part of this website, images and texts, may be reproduced or copied for personal or marketing purposes without a written permission is prohibited by United States Government and State laws.

Quality Control:

HAWAIIAN TIME inspect all apparel gear and accessories consistently for any manufacture defects before we ship to our customers.

Screen Printing Services:

All screen printing designs are done in-house at Surf 808 facility.

If you would like a quote for your business, personal, club or event function, email us at ohana@surf808.net

Inks:

We use Union Ink Plastisol for screen printing process. Plastisol inks do not color the fibers like a dye. Instead the ink wraps around the fibers and makes a mechanical bond with the fabric. Plastisol inks have one outstanding characteristic, they must be heated to dry. They will not dry, or cure, at normal temperatures. Plastisol ink contains no air-polluting solvents or volatile organic compounds. ***Do not dry-clean or iron these shirts.

Apparel (T-shirt, Long Sleeve, Ladies wear, Children wear, Hoodie, Crewneck Sweatshirt, Sleeveless, Zipper Sweatshirt, Baseball shirt, Tank top, V-neck, Sweat pants, Polo Shirt, Shorts)

Return and Exchange Policy for Apparel:

All apparel are made to order and sales are final. No full refund is accepted.

Since all apparel orders are made to order, returns and exchanges (different color or size) are subject to 25% restocking fee. The restocking applies to ordering the wrong size, color or design. Customer is responsible for returning shipment charges and re-shipment charges. We must receive the returned apparel within 7 days of notification. Failure to return apparel after the due date is subject to full charge amount of original amount of merchandise including shipping/handling charges.

All product merchandises must be in original re-sellable condition and has not been used or washed. There are no exceptions. Customer is responsible for shipment charges on returning product.

No returns will be accepted without prior authorization from us. Any unauthorized return charges will be the sender's responsibility.

If the apparel/merchandise is defective upon receipt of order, we will exchange the item at no charge to you including shipping/handling fees. You must return and ship the defective item to us.

To obtain a Return Merchandise Authorization number, email ohana@surf808.net

Privacy Policy:

Surf 808 is highly sensitive to the privacy interests of consumers and believes that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, "Wine Bottle Candle Holder" has adopted the following  Privacy Policy applicable to information about consumers that it acquires in the course of its business:

Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.

Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.

Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demand of customer service.

Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.

Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.

Questions. If you have questions about this privacy policy, please send an e-mail to ohana@surf808.net

Surf 808 Stand Up Ride Fearless
Island Inspired Designs and Made in the USA.
©Copyright 2017-18 All Rights Reserved
ohana@surf808.net